Do include
- DriverTake and iOS version
- Device model and whether the issue repeats
- Permission state and the action immediately before the issue
- A screenshot with personal details removed
DriverTake Support
Help with DriverTake, your records, and safe app use.
DriverTake is a mileage and driver-productivity recordkeeping app from ORYAN Studios LLC. Use this page for product help, privacy questions, data-control guidance, and issue reports.
Before You Write
Include useful details without sending sensitive records.
Tell us the DriverTake version, iOS version, device model, the feature you were using, what happened, and what you expected. Include exact error text when available.
Do not email
- Passwords, OAuth codes, or account credentials
- Full backups, database files, or CloudKit sidecars
- Unredacted routes, home locations, license plates, or receipts
- Rider names or rider contact information
Common Help
Start with the feature that needs attention.
Location or motion
Review Location and Motion access in iOS Settings. Background mileage and automatic drive detection can be limited when permission is denied, reduced, or unavailable. Verify mileage and classifications before relying on an export.
Apple Maps destination
Use Apple Maps Share, then review the item in DriverTake and choose Use and Save. DriverTake cannot silently monitor Apple Maps or take over its live navigation.
Exports and backups
Exports occur only when you choose a destination or recipient. They can contain sensitive route, financial, vehicle, note, and receipt information. Store and share them carefully.
Delete All Data
End the active work session first. Delete All Data removes core records and the isolated Uber archive from the current store, but not app preferences, pending Maps Share items, iOS permissions, or copies already exported.
Private iCloud sync
Standard DriverTake Release builds are local-only. A dedicated DriverTake Cloud or CloudRelease configuration can use your private CloudKit database; DriverTake has no separate ORYAN account.
CarPlay and Uber
CarPlay availability requires Apple approval and correct release signing. DriverTake has no current Uber API access or live Uber connection, and it is not affiliated with or endorsed by Uber.
Report a concern
Email support@oryanstudiosllc.com with “DriverTake security” in the subject. We may provide a secure, case-specific way to send additional information if needed.
Request help with ORYAN-controlled records
Most DriverTake data is controlled on your device or in your private iCloud account. For an ORYAN-controlled support or incident record, email support@oryanstudiosllc.com. We may need to verify identity.
Official DriverTake Pages